Frequently Asked Questions
How long is delivery to the UK?
Standard tracked shipping takes 4–7 business days after dispatch. You’ll receive a tracking link by email/SMS as soon as your order ships.
Do you ship internationally?
Right now we focus on the United Kingdom. International options are coming soon.
How much is shipping?
We offer free tracked shipping on all UK orders.
Can I change or cancel my order?
We can help within 12 hours of purchase. After fulfilment, changes aren’t guaranteed. Contact us ASAP with your order number.
What’s your return policy?
30-day money-back guarantee on unused items in original packaging. If something arrives damaged or defective, we’ll replace or refund immediately.
Payment methods accepted?
Visa, Mastercard, Amex, Apple Pay, Google Pay. All payments are SSL-secured.
How do I contact you?
Email: support@barakya.com (24/7) — we reply within 1 business day.
Our dedicated support team is available 7 days a week to assist with any questions, returns, or refunds Contact us here